Overview

OnlineMed provides online access to healthcare services and pharmacy fulfillment. This Privacy Policy explains how we collect, use, and protect personal information when you visit our site, create an account, place an order, communicate with support, or enroll in messaging programs. If you do not agree with this policy, please discontinue use of the site.

Information We Collect

We collect information needed to deliver telemedicine and pharmacy services, including:

• Account details: name, email, phone number, password, language/currency.
• Order and pharmacy details: shipping/billing addresses, products requested, refill history, payment details.
• Health-related intake you choose to provide (for care eligibility and safety).
• Device and usage data: IP address, browser type, pages visited, and cookies for session security and analytics.

How We Use Information

We use your information to:

• Provide and improve our telemedicine and pharmacy services, process payments, and fulfill orders.
• Send transactional messages (order confirmations, shipping updates, refill reminders, security alerts).
• Send marketing messages (email or SMS) when you give express consent.
• Respond to support requests and improve site reliability and security.

Sharing and Disclosure

We do not sell personal information. We share data only with:

• Service providers that support our operations (payment processors, hosting, delivery partners) under confidentiality obligations.
• Healthcare and pharmacy professionals involved in your care and fulfillment.
• Authorities when required by law, court order, or to protect safety and security.

Mobile information will not be shared or sold to third parties for their own marketing purposes.

Security

We use administrative, technical, and physical safeguards (including SSL encryption for forms) to protect personal information. No method of transmission or storage is completely secure, so please use strong passwords and keep them confidential.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, maintain your cart, and understand site usage. You can disable cookies in your browser, but some features may not work.

Retention

We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or de-identified.

Your Choices

• You may update account details in your profile or by contacting support.
• You may opt out of marketing emails via unsubscribe links.
• You may opt out of marketing SMS by replying STOP; reply HELP for assistance.

SMS Messaging

When you provide your mobile number and consent, you agree to receive marketing text messages from OnlineMed. Message and data rates may apply. You will receive up to 4 messages per month. Consent is not a condition of purchase.

• Double opt-in: After submitting your number, you will receive a confirmation text and must reply “YES” to complete enrollment before any marketing messages are sent.
• Opt-out: Reply “STOP” to cancel at any time. Reply “HELP” for help.
• Data use: Phone numbers provided for SMS are used for transactional and marketing messages as described above. Mobile information will not be shared, sold, or rented to third parties for their marketing purposes.

Changes to this Policy

We may update this Privacy Policy from time to time. The “last updated” date will reflect the most recent changes. Continued use of the site after changes means you accept the updated policy.